Middleware Administrator

Description

Role/ Job Title: Middleware Administrator

Business: Information Technology

Function/ Department: Information Technology

Roles & Responsibilities:
'- Weblogic/WebSphere/IBM MQ

• Installation, configuration and administration of weblogic, SOA, OBIEE, IBM WAS
• High-availability design, configuration, and maintenance, including clustering and load balancing for WebLogic
• Develop shell/Bash scripts to execute daily weekly monthly and yearly maintenance work.
• Provide level 3 production support for integration solutions in production environments
• Gather and analyze requirements from development teams to design, deploy and support of various enterprise middleware technologies
• Enhance Middleware and Integration operating procedures and engineering patterns.
• Troubleshoot issues faced by applications, error debugging and thread dump analysis of problems occuring in the platform
• Coordination with Vendors and service providers
• Capacity management - monitoring data growth, implemeting adequate procedures around Log rotation/retention along with verification and update
• Integration of webserver with Apache Tomcat Application server
• Carry out standard administration tasks not limited to Certificate Implementation, setting JVM parameters, configuring SNMP monitoring agent and Performance tuning
• Develop plans associated with upgrading or patching Middleware environments and coordinate with diverse group of customers.
• Monitor and analyse repetitive Incident, Alerts and provide long-term fixes, implement automation to achieve incident & alert reduction on an ongoing basis
• Risk Analysis and providing mitigation planning
• Continual Service Improvement Planning and executions
• Create and maintain adequate documentation in form of SOP and knowledgebase, implement industry best practices
• Implement disaster recovery mechanisms, prepare documentation and carry out restoration or DR drill exercises in coordination with application teams
• Perform and follow standard procedures around Incident / Request Fulfillment / Change management activities including Preparation of RCA for Major Incidents

Secondary Responsibilities :
'- Participate in Transaction middleware automation activities and take lead to identify the opportunities to automate BAU (business as usual) and project task that can be automated.

• Communicates in manner that is appropriate for the situation and possesses the business acumen necessary to communicate how technical design decisions affect users and budgets.
• Develops detailed documentation for environments where individual is primary project lead or application Subject Matter Expert and capable of training others on particulars of those environments.
• Capable of developing and executing test plans on emerging technology or new middleware functionality.
• Act as a role model and positive influence for colleagues
• Lead and drive Vendor support teams

Managerial & Leadership Responsibilities :
'Influence key stakeholders to drive business outcomes. Guiding and leading support team members in addressing and troubleshooting technical issues.

Key Success Metrics:
'Deliver & effectively track all the deliverables